Last Updated: 19th January, 2026

Thank you for shopping at XtremeSupp (xtremesupp.com). We want you to be completely satisfied with your purchase. However, due to the nature of our products (consumable botanicals and dietary supplements), we have established the following policy to ensure safety and transparency.

1. 30-Day Return Window

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unopened, unused, and in its original packaging.

2. Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

• Items that have been opened, unsealed, or tampered with.
• Perishable goods or products with broken safety seals.
• Sale items or gift cards.

3. Damaged or Wrong Items

Please inspect your order upon reception. Contact us immediately at info@xtremesupp.com if:

• The item is defective or damaged during transit.
• You received the wrong item. We will evaluate the issue and send a replacement or issue a refund at no additional cost to you.

4. How to Start a Return

To start a return, you can contact us at info@xtremesupp.com.

• If your return is accepted, we will send you instructions on how and where to send your package.
• Please note: Customers are responsible for paying the shipping costs for returning items unless the item arrived damaged or the error was on our part.

5. Refunds

Once we receive and inspect your return, we will notify you if the refund was approved.

• Approved Refunds: You’ll be automatically refunded on your original payment method within 5-7 business days.
• Note: Please remember it can take some time for your bank or credit card company to process and post the refund.

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

7. Order Cancellations

Orders can only be cancelled before they have been processed for shipping. Once a tracking number has been generated, we can no longer cancel the order, and the standard return policy will apply.

8. Contact Us

For any questions regarding your order or our refund policy, please reach out to our team:

• Phone: (346) 298-1042
• Email: info@xtremesupp.com
• Business Address: 7500 Branford Place Sugar Land TX 77479